Privacy policy

PRIVACY POLICY

ARTICLE 1 – PERSONAL INFORMATION WE COLLECT

When you make a purchase from our store, as part of our buying and selling process, we collect the personal information you provide to us, such as your name, address, and email address.

When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address, which allows us to obtain information about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

ARTICLE 2 – CONSENT

How do you obtain my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange a delivery, or return a purchase, we assume that you consent to our collecting and using your information for that specific purpose only.

If we ask you to provide your personal information for another reason, such as marketing, we will ask you directly for your explicit consent or provide you with the opportunity to decline.

How can I withdraw my consent?

If, after giving us your consent, you change your mind and no longer consent to our contacting you, collecting or disclosing your information, you may notify us by contacting us at woof@happychew.ca or by mail at:

Happy Chew Boutique ,2708 rue de ChamonixSaint-Laurent, QC H4R 2Z1,Canada

ARTICLE 3 – DISCLOSURE

We may disclose your personal information if we are required to do so by law or if you violate our Terms and Conditions.

ARTICLE 4 – SHOPIFY

Our store is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage system and databases and through the Shopify application in general. Your data is stored on a secure server protected by a firewall.

Payment

If you make your purchase through a direct payment gateway, Shopify will store your credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS).

Your purchase transaction information is retained only for as long as necessary to complete your order. Once your order has been completed, the transaction information is deleted.

All direct payment gateways comply with the PCI-DSS standard, which is managed by the PCI Security Standards Council, a joint initiative of companies including Visa, MasterCard, American Express, and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

ARTICLE 5 – THIRD-PARTY SERVICES

Generally, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.

For these providers, we recommend that you carefully read their privacy policies so that you can understand how they will handle your personal information.

Please note that some providers may be located in, or have facilities located in, a jurisdiction different from yours or ours. Therefore, if you choose to proceed with a transaction that requires the services of a third-party provider, your information may become subject to the laws of the jurisdiction in which that provider or its facilities are located.

For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, your information used to complete the transaction may be disclosed under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms and Conditions.

Links

You may leave our website by clicking on certain links on our site. We are not responsible for the privacy practices of other websites and recommend that you carefully read their privacy policies.

ARTICLE 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that your information is not improperly lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, it will be encrypted using Secure Socket Layer (SSL) technology and stored using AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we comply with all PCI-DSS requirements and implement additional generally recognized industry standards.

COOKIES

Here is a list of cookies that we use. We have listed them here so that you have the opportunity to choose whether or not to allow them.

_session_id — Unique session identifier that allows Shopify to store information related to your session (referrer, landing page, etc.).

_shopify_visit — No data retained; persists for 30 minutes from the last visit. Used by our website provider’s internal statistics tracking system to record the number of visits.

_shopify_uniq — No data retained; expires at midnight (according to the visitor’s location) on the following day. Calculates the number of visits to a store by a unique customer.

cart — Unique identifier; persists for 2 weeks and stores information related to your shopping cart.

_secure_session_id — Unique session identifier.

storefront_digest — Unique identifier; indefinite if the store has a password. Used to determine whether the current visitor has access.

ARTICLE 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor dependents in your care to use this website.

ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

If we make changes to the content of this policy, we will indicate here that it has been updated so that you know what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue selling products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, modify, or delete any personal information we have about you, file a complaint, or simply obtain more information, please contact us.

At Happy Chew Boutique, the person responsible for the protection of personal information is Chantal Custeau, General Manager.

You can contact her at:

Email: woof@happychew.ca

Mail:Happy Chew Boutique, 2708 rue de Chamonix. Saint-Laurent, QC H4R 2Z1, Canada